Our Mission

The purpose of CROSSROADS FAMILY SERVICES is to provide educational programs and counseling services that enrich the community by empowering individuals and strengthening families.  CROSSROADS FAMILY SERVICES is dedicated to providing assistance, referrals and counseling with integrity and compassion.

History

Crossroads Family Services was incorporated in 1991 under the name “Plano Family Counseling Services.” It was created as an outgrowth of collaborative agreements between the City of Plano police Department and Neighborhood Youth Services of Richardson and later Dallas Challenge, Inc. The goal of the organization was to create a First Offender Program as an alternative to juvenile probation and to develop a comprehensive approach to addressing mental health issues coinciding with the need for educational and prevention services to both the youth and their families.

In 1992, the organization became independent from Dallas Challenge, Inc. and began to address both clinical and daily administrative functions. Since 1992, the organization has expanded its programs to include the following wide range of services to both youth offenders and victims of crime:

FIRST OFFENDER (1991) provides a five-week, multi-family educational program to youth who are in trouble with the law for the first time. It requires attendance of the youth and at least one parent at all five sessions focusing on teen challenges, experiences and family communication.

COUNSELING (1991) offers individual, family, child/adolescent, marital, and group counseling to “at risk” youth, victims of crime and the general population. Charges are based on a sliding fee schedule with some scholarships available.

VICTIM’S ASSISTANCE (1996) provides counseling, referral and assistance services for individuals and families impacted by crime. All services are at no charge to clients referred to the program.

CRISIS RESPONSE TEAM (2005) provides on-scene response by a team of volunteers for victims of family violence.

MINOR IN POSSESSION (MIP) (1997) provides a six-hour Minor In Possession education program for adolescents who have received a citation for possession of alcohol. Successful completion of the program satisfies the court requirements for adjudication.

TOBACCO AWARENESS (1997) provides an eight-hour psycho-educational program for adolescents cited by law enforcement for being in possession of tobacco. Successful completion of the program satisfies the court requirements for adjudication.

CLINICAL INTERNSHIP/PRACTICUM (2001) provides intensive training and supervisory services to volunteer counselors who have completed or are working on their Graduate degrees in Counseling or Psychology. In exchange for free weekly supervision, didactic presentations, and direct clinical experiences with clients, the counselors volunteer their services in the provision of counseling to client families at no cost.

TRUANCY PROGRAM (2007) The Tackling Teen Truancy program is one of the ways that we as a community can reach out quickly to a disaffected young   person and help families that may be struggling with their somewhat rebellious youngster. Understanding the Collin County Truancy Laws is an important first step in reducing your child’s truancy.   Communication between parent (s) and child, as well as, between the family and the school play a vital role in    solving truancy problems. The Tackling Teen Truancy program helps to identify communication problems by exploring real life situations.